Arik Air Passenger From London Blasts Airline Over Lost Baggages

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arik air lost baggages

December 9, 2016 – Arik Air Passenger From London Blasts Airline Over Missing Suitcases

I am writing regarding a very serious issue regarding the above named Airline.

My parents left the UK on the 02/12/2016 with Arik Air to Lagos.

On getting to the Airport we were handed out a leaflet stating that the Bigger Flight was hit in Lagos,

And a smaller flight has been allocated for the trip, we were reassured it was safe.

We spoke to the Airport Team and explained that we had our parents medication in the suitcases,

And how my mother was just discharged from the hospital here in the UK. We were assured that it will be treated as priority.

To cut the story short, my parents arrived on the 03/12/2016 and still have not received their suitcases as I write this today 08/12/2016.

While the Arik staff in Lagos keep know their head from their tail, all seem very confused and not having the Intelligence to provide information.

There has been no Duty Of Care provided to the passengers, my parents have made a trip to the airport everyday.

No sort of arrangement has been provided for the passengers they have left stranded nor them knowing the where about of those the should have been in charge of.

Also they cannot provide concrete information of the situation with the suitcases, which is completely unbelievable !! what a shock from an Airline allowed to make International Flights.

I will advise anyone planning on travelling with this Disgrace and disaster of an Airline should refrain from doing this.

Clifford Obioma.

10 thoughts on “Arik Air Passenger From London Blasts Airline Over Lost Baggages

  1. most times people take the risk of travelling with this rubbish airline just for 32 kilos allocation, add little money take BA or pay for excess luggage.. that been said, i hope they find your parents luggage.

  2. most times people take the risk of travelling with this rubbish airline just for 32 kilos allocation, add little money take BA or pay for excess luggage.. that been said, i hope they find your parents luggage.

    • Thank [email protected] the Truth is painful. I don’t see any reason why people should even schedule their flight with Arik. Flying with the reputable airline is the best option. If your luggage get lost, you will be substantially compensated. Lufthansa, British Airways, Swiss Air, United, Air France will make sure your luggage is safe and take responsibility if your baggage get lost.

      The reason is I don’t trust our system. If any of our Airline lose your luggages, all they will tell you is your luggage is lost and hold no one responsible. A reputable Airline will compensate you with apology. That is why we are the way we are because we don’t want to accept any responsibility.

  3. Lost luggage is no fun whether for leaving the victim with no change of clothing or for dis organizing the medical schedule of a patient as in this instance! They should trace the luggage(s) fast and return to the owners with commensurate compensation for the inconvenience.
    If not, it is lawsuit which no sane person wants.

  4. Just to to what Mr has written arik I a total disgrace. All my and family and I did was to support the Nigerian brand. But hey, such is life never again. Whoever owns the airline I can assure that their days of flying are numbered.
    Caroline Nzegbulem

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